Electrolux Home Care Products Canada Inc. is announcing a voluntary recall of the following products. Consumers should unplug and stop using recalled products immediately.
Canadian Distributor: Electrolux Home Care Products Canada Inc.
Hazard: The vacuum's batteries can expand and burst, posing a risk of injury to the user and bystanders.
Incidents/Injuries: Electrolux has received five reports of incidents in Canada involving damage to the vacuum and surrounding property. Electrolux is aware of one Canadian incident that involved minor injuries, including irritation to the eyes from contact with battery powder. In the United States there have been two reports of minor injuries including swollen hands. Electrolux is not aware of any serious injuries arising out of the use of these products.
Description and Affected Models: This recall involves 2-in-1 cordless stick vacuums with a detachable hand vacuum and free-standing charger. Units involved in the recall have 9.6-volts printed on a serial plate on the underside of the handheld unit, serial numbers 074000001 through 085100001 and 74000001 through 85100001, and the following model names and numbers:
Model # Model Colour
- EL1000A - Pronto Cayenne Silk
- EL1000AZ - Pronto Cayenne Silk
- EL1001A - Pronto Blue
- EL1002A - Ergorapido White
- EL1005A - Ergorapido Diamond Sand
- EL1007A - Ergorapido Havana Brown
- SP1000A - Sanitaire by Precision Blue
- SP1000AB - Sanitaire by Precision Blue
- EL1000B - Pronto Cayenne Silk
- PE1000B - Precision by Electrolux Blue
- PE1000BB - Precision by Electrolux Blue
Sold by: Major retailers including Canadian Tire, Costco, Hudson's Bay Company, Lowe's and Sears, and independent retailers.
When Sold: The afffected models were sold in Canada from November 2007 to March 2009.
Remedy: Consumers should immediately unplug and stop using the recalled vacuums and contact Electrolux for a free replacement of the handheld portion which contains the batteries.
Consumer Contact: Consumers should contact the company at 1-800-932-1778 between 8:00 am and 7:00 pm ET, Monday-Friday to verify the product and arrange to receive a new handheld unit at no charge.
Model and serial numbers are located on the bottom of the handheld unit.
Model and serial numbers are found on the serial plate located
on the bottom of the handheld unit. The model number and voltage are
shown on the left side, and the serial number is found on the right hand
corner of the serial plate.
Model number and voltage are shown on left side of the serial plate. Serial number is located in upper right hand corner.
Affected models are Pronto models EL1000A, EL1000AZ , EL 1001A and EL1000B; Precision by Electrolux models PE1000B and PE1000BB; Ergorapido models EL1002A, EL1005A, and EL1007A; and Sanitaire by Precision models SP1000A and SP1000AB within the serial number range 074000001 through 085100001 and 74000001 through 85100001.